All returns must be postmarked within
fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item,
place the item securely in its original packaging please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, , and mail your return to the following address:
After receiving your return and inspecting the condition of your item, we will process your
. Please allow at least return fifteen (15) days from the receipt of your item to process your . return Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
● Sale items are FINAL SALE and cannot be returned.
If a product arrives damaged/unusable, or your shipment is missing any products you must notify us the day of product arrival via phone or email at email@example.com. The email must contain: Your order number in the subject line (i.e. “DAMAGED PRODUCT – ORDER #(Insert your order number)” A description of what happened, Photo of the product in question, Photo of the box, Photo of the packaging slip.
If you have any questions concerning our return policy, please contact us at: